We hope you love everything you order, like so many of our customers do! However, if you are not satisfied with your purchase, you may return anything, that you purchased on www.shoplottes.com within 30 days of purchase.
For a full refund we ask that items be unworn, unwashed and in their original packaging, including tags and returned within 60 days of purchase.
Returns can be refunded to original method of payment or for store credit. We process returns within 1 week of receiving the package. Please keep tracking info of your returned package.
If you have any questions, please do not hesitate to contact us at firstname.lastname@example.org
Painted Tree: if you purchase items from our booth at Painted Tree Frisco please try on all items before purchasing! Painted tree only accepts returns two days after purchase.